Shocke believes that the best electric bikes don't require a lot of fuss — they just work. Shocke Bikes spent countless hours on quality control and improving user performance so you can spend less time in frustration and more time enjoying the ride of your life.
They understand the importance of choosing the right bike, for the right rider, and we want to empower you to make a confident buying decision. That's why Shocke offer a 30 Day Money Back Guarantee. If you're not completely satisfied with your purchase, you can return it for a full refund within 30 days of delivery. It's really that simple!
To qualify for a refund, your product order must:
In order to receive a full payment refund, your order must be returned in its entirety. This means every piece you received on the date of delivery must be returned in its original packaging. Once you have everything accounted for and packaged, we will arrange a pick-up of the product at a discounted shipping rate to you.
Their 30 Day Money Back Guarantee only applies to Shocke Bikes Products. This means that the 30 Day Money Back Guarantee does not extend to custom made and special orders, or clearance items for full order returns. If you're unsure whether or not your product qualifies contact us.
This policy is subject to change at any time without notice.